Foxtheon

1. About This Policy

This Privacy Policy applies to the Foxtheon mobile application ("App") for iOS, developed and operated by FOXTHEON ENERGY TECHNOLOGY (FUJIAN) CO., LTD ("we", "us", or "our"). By using the App, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information when you use the Foxtheon App:

a) Account Information

• Email address (used for login authentication)
• User ID (assigned account identifier on the Foxtheon IoT platform)
• Username and password (transmitted securely to our platform servers)

b) Location Data

• Precise GPS location — collected only when you actively use the location reporting feature within a dashboard widget (Mobile Actions)
• Coarse location — used to improve platform connectivity and regional configuration
• Location data is only transmitted when explicitly triggered by you within the App

c) Camera & Photos

• Photos taken via the in-app camera action are uploaded to your organization's Foxtheon IoT platform instance
• We do not access your photo library or store photos on our servers beyond your platform account

d) Usage & Diagnostics Data

• App interactions such as page views, button taps, and feature usage (Product Interaction data)
• Crash reports and error logs (Crash Data)
• App performance metrics such as load times and hang rates (Performance Data)
• This data is used solely to improve the App's stability and user experience

3. How We Use Your Information

We use the collected information for the following purposes:

• App Functionality: To authenticate your account, display IoT dashboards, deliver real-time device data, and enable platform features
• Push Notifications: To send alarm alerts and important updates related to your IoT devices
• Security: To detect and prevent unauthorized access to your account
• Performance Improvement: To diagnose crashes, fix bugs, and optimize App performance
• Customer Support: To respond to your inquiries and provide technical assistance

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:

• Your Organization: Data is shared with the Foxtheon IoT platform instance operated by your employer or organization
• Service Providers: We use trusted third-party services for crash reporting and analytics (e.g., Firebase Crashlytics). These providers are contractually bound to handle data securely and only for the stated purposes
• Legal Requirements: We may disclose data if required by law, court order, or governmental authority

5. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide services. Crash logs and diagnostics data are retained for up to 90 days. You may request deletion of your account data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encrypted data transmission via HTTPS/TLS
• Secure authentication with support for OAuth 2.0 and Two-Factor Authentication (2FA)
• Access controls limiting who can view your data within our organization

While we take these precautions, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Objection: Object to certain types of data processing
• Portability: Request a machine-readable copy of your data

To exercise any of these rights, please contact us at the email address below.

8. Location & Camera Permissions

The App requests the following device permissions:

• Location (When In Use): Required for the GPS location reporting feature in dashboard Mobile Actions. You can disable this at any time in your device Settings.
• Camera: Required for the photo capture feature in dashboard Mobile Actions. You can disable this at any time in your device Settings.
• Push Notifications: Used to deliver real-time alarm alerts. You can manage notification preferences in your device Settings.

9. Children's Privacy

The Foxtheon App is designed for enterprise and professional use. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of digital consent in your jurisdiction). If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Our services may involve transferring your data to servers located in different countries. By using the App, you consent to the transfer and processing of your data in accordance with this Privacy Policy and applicable data protection laws, including the GDPR for users in the European Economic Area.

11. GDPR (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes:

• Performance of a contract (providing the App's core functionality)
• Legitimate interests (improving App performance and security)
• Your consent (for optional features such as location reporting)

You have the right to lodge a complaint with your local data protection authority.

12. Australian Privacy Act

For users in Australia, we comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). You may contact us to access or correct your personal information, or to make a privacy complaint.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the App or via email. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Company: FOXTHEON ENERGY TECHNOLOGY (FUJIAN) CO., LTD
• Email: privacy@foxtheon.com
• Website: https://www.foxtheon.com

We will respond to your request within 30 days.